Refund Policy
At Zufaritime, we want you to be completely satisfied with your purchase. If for any reason you are not happy, we’re here to help.
Returns
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You have 7 days from the date of delivery to request a return or exchange
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To be eligible, the watch must be unused, in the same condition as you received it, and in its original packaging
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Please contact our support team at support@zufaritime.com before returning any items
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund
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If approved, the refund will be processed to your original payment method within 7-10 business days
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Shipping costs are non-refundable unless the return is due to our error or a defective product
Exchanges
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We only replace items if they are defective or damaged
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For exchanges, please contact us at support@zufaritime.com with details and photos of the issue
Non-Returnable Items
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Watches that have been worn, damaged, or altered
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Items returned after the 7-day return window
Contact Us
If you have any questions about your return or refund, please get in touch:
Email: support@zufaritime.com
Phone: 0335 8461961